We are constantly monitored and regulated by the Care Quality Commission – who ensure that our service is safe, reliable and well received by customers.
The only way we can really be objective is if we hear first-hand from you (and our other customers) what you thought of the service
This short set of questions is completely anonymous, and we only use the information to present an aggregated view of how our customers feel about the service. In cases where individuals make suggestions, we endeavour to do what we can, as quickly as we can, to address any issues raised or implement any suggestions.